Public booking that feels human
New and returning customers use one path. WagRoster links known customers and pets by email or phone, then keeps staff in control of confirmation.
Built for busy pet-care teams
WagRoster turns public booking, pet profiles, service agreements, vaccination records, staff review, payments, and daily operations into one connected flow.
What it replaces
Each request lands with the details staff need to say yes, ask better questions, or schedule the right amount of time.
New and returning customers use one path. WagRoster links known customers and pets by email or phone, then keeps staff in control of confirmation.
Care notes, behavior notes, vaccination attachments, agreements, photos, tags, and visit history stay with the pet profile.
Boarding nights, daycare limits, grooming labor, staff shifts, and payment status are visible before a request becomes a confirmed appointment.
How teams use it
WagRoster keeps the public experience inviting while giving staff the structured workflow they need behind the counter.
Service, pet, preferred timing, records, consent, and notes come through the public form.
Existing customers and pets are linked where possible, with new pets added only when needed.
The team confirms timing, assigns staff, checks requirements, and handles special care details.
Arrivals, grooming work, boarding stays, daycare load, and pickup status stay on one board.
"The public site can invite customers in, but the workspace still has to protect the real day: capacity, notes, timing, records, and staff judgment."
Ready to work
Use the La Pawz demo tenant to see how the customer flow connects to staff review.